Example 1 — Automotive assembly: the constraint that was not assembly
A supplier assembles steering valve units across six manual stations. Demand sets takt at 58 seconds. Output is below plan, overtime has become routine, and the initial proposal on the table is to add a seventh operator.
Measured station cycle times:
| Station | Cycle time |
|---|
| WS1 | 51 s |
| WS2 | 54 s |
| WS3 | 49 s |
| WS4 | 71 s |
| WS5 | 52 s |
| WS6 | 47 s |
WS4 exceeds takt by 13 seconds, so the line runs at 71 seconds per unit regardless of what the other five stations achieve. Balance efficiency is 324 ÷ (6 × 71) = 76%.
What the segments show
Breaking WS4 into work elements is where the decision changes:
| Element | Time | Class |
|---|
| Pick housing | 6 s | Incidental |
| Install sealing ring | 9 s | Value-added |
| Insert shaft | 11 s | Value-added |
| Tighten fasteners | 16 s | Value-added |
| Leak test | 12 s | Incidental |
| Walk to fastener rack | 9 s | Waste |
| Search for test gauge | 5 s | Waste |
| Carry assembly to next station | 3 s | Waste |
Only 36 of the 71 seconds are value-added. Seventeen seconds — nearly a quarter of the cycle — is walking, searching and carrying. The station is not overloaded with assembly work; it is overloaded with everything around the assembly work.
The change and its arithmetic
Moving the fastener rack within reach recovers 7 seconds. Giving the test gauge a fixed location recovers 4. A short roller section removes 2 seconds of carrying. Total: 13 seconds, WS4 drops to 58 seconds, and no work is reassigned to another operator at all.
The line now paces at 58 seconds rather than 71. Same operators, same equipment: 71 ÷ 58 = 1.22, so the same shift produces about 22% more units. Balance efficiency rises to 311 ÷ (6 × 58) = 89%.
The lesson
The proposal on the table was a seventh operator. The chart showed the constraint was layout, not labour. Adding a person to a station that is a quarter waste buys a fraction of the improvement that removing the waste does — at permanent cost.